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Already a member?
Help Desk
To qualify you must:
• live in Trinidad or Tobago
• be at least 18 years old
• own or have access to a smartphone
• have wifi internet access
Subscription Terms:
• to be a member you must have a valid annual subscription
• membership expires if the subscription is not renewed
• expired membership accounts are charged 5% of the account balance monthly, account closes when the balance reaches $0.00
• all account balances are protected and guranteed once member is subscribed.
• membership is not transferable.
• if your subscription expires you won't be granted login access to your funds.
• only light motor vehicles qualify for cashback on gas receipts.
• all information submitted must be accurate and true.
• membership is not transferable and open to a limited number of persons per area/community.
• POINT-LOG reserves the right to terminate a members subscription without notice if false information is submitted and/or if a member attempts to defraud or abuse the programme.
• redeemption payments are disbursed to the name used at registration ONLY.
• one form of valid national identification is required.
• annual subscribers with balances of $300 can withdraw funds at anytime once their subscription is valid.
| Membership Type | Point Value |
| Jump Subscription | 25₵ |
| Jive Subscription | 50₵ |
| Jazz Subscription | 75₵ |
| Joovay Subscription | $1 |
Point-Log Membership
Jump Subscription
This plan offers 25¢ per POINT earned. You get 1 POINT for each item photographed from your bill. This membership subscription cost $199 per year.
Jive Subscription
This plan offers 50¢ per POINT earned. You get 1 POINT for each item photographed from your bill. You also get 1% cashback on gas bills (up to $100 spends). Membership subscription cost $299 per year.
Jazz Subscription
This plan offers 75¢ per POINT earned. You get 1 POINT for each item photographed from your bill. You also get 2% cashback on gas and dental bills (up to $100 spends). Membership subscription cost $399 per year.
Joovay Subscription
This plan offers $1 per POINT earned. You get 1 POINT for each item photographed from your bill. You also get 3% cashback on gas, dental and doctor office receipts. (up to $100 spends). Membership cost $699 per year.
Payment Processing
Money transfers to your bank account will take 2-5 business days after we receive your bank information. Payments are sent to your bank account. Annual membership subscribers pay no withdrawal fees
Ending your Membership
Send a Whatsapp message to our admin at 1 (868) 278-8414 requesting account closure.
Posting Rules:
• You can post up to 1 bill per day only
• Your entire bill must be shown, do not fold bills
• Products in images that are cut off do not qualify for points
• If your bill does not specify the purchased item by name, then the item itself must have the original price tag from the store
• Your bill must have the name of the store, date, items purchased and what you paid for them
• Uploaded images taken by another person using different mobile devices are NOT allowed.
• Only your bills and your purchases qualify for entry, you are NOT allowed to submit the purchase bills of another person
• Bills that are blurry, folded, or cannot be read clearly are disqualified
• Bills older than seven days are not valid for points
• Bills with conflicting information are disqualified
• Clothing and footware do not qualify for points at this time
• Only bills from Trinidad and Tobago are valid at this time.
• Members caught artificially inflating points by cheating, having others take photos on their behalf, or consistently abusing the Point-Log program will be disbarred. Their funds seized, account closed, and the police will be notified.
Upload Photos Of Your Purchase
Qualifying receipts for cashback must show:
Point Processing
Your information will be processed and points credited to your account in 10 business days maximum.If the uploaded product images are cut off, too blurry or not clearly shown, points will not be awarded.
Restrictions
Points will not be awarded for:
Please note rules are subject to change without notice.
People Often Ask
Q: Do I have to pay to join?
A: Yes.
Q: Can I only earn points when I shop at the grocery?
A: You can earn points at any store that presents a receipt.
Q: How do I get paid?
A: Funds are sent to your bank account.
Q: Is there a maximum number of bills I can upload?
A: Yes, no more than 365 bills in a calendar year. You can upload up to one bill per day with your assoicated items.
Q: Why am I not seeing the blue payment button on the withdraw page?
A: The blue payment button is activated when you have accumulated points worth $300 in value.
Q: Do POINTS expire?
A: No. Your points are protected once your subscription is valid.
Q: How much is a Point-Log point worth?
A: 25¢, 50¢, 75¢ or a $1 each depending on the subscription plan.
Disclaimer
Using the Internet for communication, including the disclosure of personal information, is an individual decision. It's important to note that any communication over the Internet, if not protected, is not confidential and may be subject to interception, loss, or alteration, similar to other communication mediums like cellular phones or post office mail. While Point-Log follows strict confidentiality policies, we cannot guarantee the confidentiality of information transmitted through our website. Point-Log will not be held responsible or liable for any unauthorized access to information on the website.
Point-Log assumes no liability, directly or indirectly, for any damages or loss resulting from your communication to Point-Log or communication from Point-Log to you through the Internet. This includes any interference with or corruption of transmitted information on the website. It's important to be aware that information, whether in part or in whole, may be published or used for various purposes.
Dispute Resolution for Member Points
Objective: To establish a fair and efficient process for addressing member disputes related to points and to provide guildance to ticketing system for amicable resolution.
1) Dispute Submission:
• Members may submit disputes related to points earned, redeemed, or missing via our designated dispute email query@point-log.com.
2) Dispute Ticketing System:
• All disputes will be tracked and managed to ensure transparency and timely resolution.
• Upon receiving a dispute, a unique ticket will be generated and assigned to a support agent for resolution.
3) Ticket Assignment:
• Support agents will be responsible for reviewing and addressing the disputes.
• Tickets will be assigned based on agent availability and expertise.
4) Investigation:
• Support agents will look into the dispute, which may include reviewing transaction records and member activity.
5) Communication:
• Clear and timely communication will be maintained with the member throughout the dispute resolution process.
• Members will receive updates on the status of their dispute ticket.
6) Resolution:
• Point-log Support agents aim to resolve disputes promptly and in accordance with the organization's policies and procedures.
• If a resolution requires adjustments to a member's points balance, they will be promptly updated.
7) Escalation:
• In cases where a dispute cannot be resolved at the support agent level, it may be escalated to higher-level support or management.
8) Final Decision:
• The organization's final decision on a dispute will be communicated to the member.
9) Appeal:
• Members dissatisfied with the resolution may have the option to submit an appeal through the same ticketing system.
10) Documentation:
• All dispute-related information and communication will be documented for future reference and auditing.
11) Continuous Improvement:
• The organization will periodically review the dispute resolution process and make improvements as needed to enhance efficiency and member satisfaction.
12) Policy Acknowledgment:
• All members will be required to acknowledge and accept this dispute resolution policy when they join the program or as it is updated.
This dispute resolution process complies with local relevant laws and regulations and is fair and transparent to our members.
Fair Play and Ethics
Cheating on Point-Log.com by submitting falsified receipts, duplicated pictures or edited images is dishonest and unethical. There will be no tolerance for dishonesty. False submission, deliberate misrepresentation of any kind or any coordinated colluding will result in membership termination.
Privacy
Thanks for being part of POINT-LOG. Your privacy is very important to us and we take it very seriously. This Privacy Policy applies to www.point-log.com and all associated applications, owned and operated by Point-Log and or affiliates thereof. It describes how your personal information is collected, used, disclosed and protected when using our services. By using our services, you acknowledge that you understand this policy, so please read it carefully.
Information Provided by You
When you register to use our services, we ask for Personal Information. Personal Information may include, but is not limited to your name, phone number, credit card information, billing information, email address and postal addresses. All other information that you provide or that we collect is Non-Identifying Information.
We do not treat the names of User Files and Folders as Personal Information, so we recommend that you do not include any confidential or Personal Information in your User uploads.
Identity theft and the practice currently known as "phishing" are of great concern to POINT-LOG. We do not and will not, at any time, request your credit card information, your account ID, login password, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. POINT-LOG guarantees none disclosure of email addresses and personal information of its members.
Automatic Information
When you use our services, either online or using our client apps, whether as a registered account holder or a non-registered user just browsing, we automatically receive and record information about this use either directly or through third party tracking utility providers.
This may include information such as your computer or device IP, your browser type, operating system version, language settings, locally installed POINT-LOG applications you used (if any) and how often.
We do not ask you for access or track any location based information from your device. If we wish to do so in the future to enhance our services, we will specifically ask your permission.
We record information as you browse our website or apps. We do not collect location information.
14-Day Money Back Guarantee
"We are committed to providing excellent customer satisfaction, and to demonstrate our confidence in the quality of our retail rewards programme, we offer a 14-day money-back guarantee. If for any reason you are not completely satisfied within the first 14 days of subscription, you may request a refund. No questions asked!"
The refund processed starts in accordance with the following guidelines:
please contact our customer support team and provide your subscription date.
We value your satisfaction and strive to provide great customer service and apologize for any inconvenience.
!If you have any questions or concerns regarding our refund policy, please don't hesitate to reach out to our dedicated support team via Whatsapp -(868) 278-8414.
